Privacy Policy

• Account details: name, phone, email when you register or update your profile. • Booking data: addresses, ritual preferences, dates, and messages you provide. • Device & usage: website version, device type, and basic analytics to improve stability and features. • Payments: we do not store full card numbers; payment processors handle card data according to their policies.

We use your information to provide and improve services, process bookings, send transactional notifications, respond to support requests, detect fraud or abuse, and comply with legal obligations.

We may share information with service providers (e.g. hosting, analytics, payment partners) who assist our operations, and with pandits or partners only as needed to fulfil your booking. We may disclose information if required by law or to protect rights and safety.

We use reasonable technical and organizational measures to protect your data. No method of transmission over the internet is 100% secure; we encourage you to use a strong password and keep your device updated.

We retain information as long as needed for the purposes above, including legal, accounting, and dispute resolution requirements. You may request deletion of your account subject to applicable law and legitimate business needs.

You can update profile and address data on the Website. Notification preferences may be available in browser settings and within the Website where supported. For access, correction, or deletion requests, contact us via Help & Support.

Our services are not directed at children under 13 (or the minimum age in your region). We do not knowingly collect personal data from children.

We may update this policy from time to time. We will post the new version on the Website and update the “Last updated” date. Please review it periodically.

For privacy questions or requests, use Help & Support or email privacy@mithilarituals.com.